Full priced items need to be returned within 10 days of receipt. Items need to be returned as they were received - unworn, folded, and packed in original clear packaging with all swing tags attached.

Need to change a size? We don’t want you to miss out… We suggest you reorder the size you want immediately via the website and return the incorrect size for a refund.

Please note, SALE items cannot be returned or exchanged (exception if the item is faulty)

We adhere to strict quality control procedures. However, every now and then an occasional fault manages to slip through the production process, and therefore must be returned. We must be notified within 3 days of receiving the faulty item.


Please complete the form below for a return or faulty item. This will streamline the refund process and ensure we refund you correctly. A refund for the item/s will be processed within 1-3 business days of the product being received back at Humidity Lifestyle HQ.


Post items back to:


PO BOX 431



* Return shipping method and associated postage cost are the responsibility of the customer. We suggest using registered or a trackable postbag. If the package does not reach us safely we will not be able to complete the refund.