Returns

Full priced items must to be returned within 20 days of receipt.

SALE items cannot be returned or exchanged (unless the item is defective). 

Exchange a size for the quickest turnaround we suggest you reorder the size you want immediately via the website and return the incorrect size for a full refund.

Defective Items: We adhere to strict quality control, however every now and then an occasional fault slips through the production process. We must be notified within 3 days of receiving the faulty item by the returns form.


REFUNDS

The refund will be processed the same (business) day on receipt of the return.

Credit Card Purchases: Refunds will be visible within 1-2 business days depending on your financial institution

 

RETURN SHIPPING

Return shipping method and associated postage costs are the responsibility of the customer. We suggest using registered or a trackable postbag.

If the package does not reach us safely, we will not be able to complete your refund.

Please note: Items that are returned in poor condition or do not have their tags and original packaging may be rejected.

Complete the information in the form below to start your returns request. Once submitted you will receive an email outlining correct return instruction.

All requests are manually approved by our web sales team.

Please note: Return instructions will not be forwarded to you on weekends.