Shipping Policy
“WE PACK FAST, WE SHIP FAST”
SHIPPING | AUSTRALIA
*ORDERS must be received by 12pm AWDT (western daylight time) to be shipped same day
FREE standard shipping when you spend $50 or more.
FREE express shipping on FULL priced items.
Orders under $50 have a flat shipping rate of $5 parcel post OR $15 express post.
Please note: Orders that include only sale items will be sent parcel post unless express shipping is purchased.
Please note: ALL HOMEWARES PURCHASED DURING A SALE WILL HAVE TO PAY AN EXTRA FREIGHT FEE. THE CUSTOMER WILL BE CONTACTED AFTER THE ORDER HAS BEEN PLACED, PRIOR TO SHIPMENT.
DELIVERY TIME | AUSTRALIA POST
Parcel Post: 3-10 business days from receipt of order.
Express Post: 1-4 business days from receipt of order.
(Please note; these are estimated delivery times, refer to your tracking number for a more accurate delivery date)
|
State |
Express |
Parcel |
|
WA |
1-2 |
1-2 |
|
NSW |
2-3 |
3-6 |
|
VIC |
2-3 |
3-6 |
|
TAS |
2-4 |
4-7 |
|
ACT |
2-3 |
3-6 |
|
SA |
2-3 |
3-6 |
|
QLD |
2-5 |
3-7 |
|
NT |
2-4 |
3-6 |
WEB ORDER PROCESS
Your order is picked, packed, and shipped the very same (business) day. Sale periods may incur an extra day.
You will be notified via email or SMS of your Australia Post tracking details. (Please check your junk folder if you have not received the tracking details)
If you do not receive your order after 10 working days please notify us via the contact us page.
Once the order is sent to Australia Post we cannot change the delivery address. Please check your details carefully. You will be responsible for any extra postage costs if we have to resend the parcel.
Are you a Dunsborough local or here on holidays? Select the option in the shipping method section of the checkout "LOCAL PICK UP FROM HUMIDITY HQ". Our head office is open Monday to Friday 9am – 5pm (Sorry, no shopfront no try on’s)
*ORDERS must be received by 3pm AWDT (western daylight time) to be shipped same day
FREE express shipping on international orders over $300
Shipping rates for international orders
|
Order total |
Shipping Rate |
|
$300 + |
FREE |
|
$200 + |
$25 |
|
$100 + |
$35 |
|
- $100 |
$45 |
International delivery times may differ between countries. You will be notified via email of your tracking details. Please check your junk emails if you have not received the tracking details.
**Any additional duties and taxed assessed by customs are the responsibility of the customer. Please check your countries duties and taxes prior to purchase.
BEFORE submitting your order, we recommend double checking your email address and delivery address. Once the order is sent to the international courier, we cannot change the delivery address.
Countries we ship to:
- AUSTRALIA
- CANADA
- DUBAI
- HONG KONG
- NEW ZEALAND
- SINGAPORE
- UK
- USA
For all other international shipping enquiries please get in contact via the contact us page.